Privacy Policy

WEBSITE TERMS OF USE

Thank you for visiting our website www.imedic.rs. Your access to and use of this website is subject to these Terms of Use and the applicable laws and regulations governing this area.

By using this website you confirm that you have read and understood these Terms of Use and that you accept them in full. If you do not agree with these terms, please do not use this website.

The imedic.rs website provides information on services in the fields of aesthetic and dermatological medicine, as well as other educational content intended to inform visitors.

Intellectual property

The website and all texts, logos, graphics, images, video material and other materials published on this website (hereinafter: Content) are protected by copyright and other intellectual property rights.

The holder of copyright and other rights is imedic.rs or third parties who have consented to the use of the Content.

Without the prior written consent of the rights holder, the following is not permitted:

– copying
– reproduction
– distribution
– public display
– publication
– modification or adaptation of the Content

Unauthorised use of content constitutes copyright infringement and may result in legal action in accordance with the law.

Information on the website

The information published on this website is intended for information and educational purposes.

The content of the site does not constitute medical advice, nor can it replace an examination, diagnosis or consultation with a doctor.

For the assessment of a health condition, indication for a specific treatment or selection of therapy, an examination by qualified medical professionals is required.

Although we strive to ensure that all information on the website is accurate and up to date, imedic.rs does not guarantee the complete accuracy, completeness or timeliness of all information published on the website.

Before-and-after photographs show individual results and do not guarantee the same results for other people. Results of aesthetic and medical procedures may vary from person to person.

Technical availability of the website

The website may occasionally be unavailable due to:

– technical maintenance
– system updates
– problems with internet infrastructure
– other circumstances beyond the control of the site owner

imedic.rs does not guarantee that the website will function without interruption or technical errors.

Limitation of liability

Use of the website is at the user's own risk.

imedic.rs accepts no liability for:

– direct or indirect damage
– data loss
– loss of profits
– damage arising from the use of information from the website

Links to other websites

The website may contain links to other websites that are not owned by imedic.rs.

Such links are provided solely to give users additional information.

imedic.rs has no control over the content, privacy policies or security of these sites and accepts no liability for their content or manner of data processing.

Access to such websites is at the user's own risk.

Changes to the Terms of Use

imedic.rs reserves the right to modify these Terms of Use at any time.

Changes take effect upon publication on this page.

We recommend that you check this page periodically to familiarise yourself with any changes.

PRIVACY POLICY

imedic.rs respects the privacy of all users and visitors to its website and is committed to protecting personal data in accordance with the applicable laws of the Republic of Serbia and European data protection standards.

Data controller

The data controller for personal data collected via this website is:

IMEDIC, Kneza Miloša 23,
Belgrade, Republic of Serbia
website: www.imedic.rs

For any questions regarding personal data protection, you can contact us via the contact details published on the website.

What data we may collect

When using the website, we may collect the following data:

– first and last name
– email address
– telephone number
– information you provide to us via the contact form
– technical data on website usage (IP address, device type, pages viewed)

This data is collected only when provided voluntarily by the user, for example via:

– the contact form–
booking appointments
– sending enquiries via email

Legal basis for data processing

The processing of personal data is carried out on the basis of:

– user consent
– legitimate interest of the controller
– the fulfilment of user requests for information or appointment booking

Purpose of data processing

Personal data is used exclusively for:

– answering user enquiries–
communication regarding appointment booking
– provision of information on services
– improvement of website functionality–
statistical analysis of website traffic

The data will not be used for other purposes without the prior consent of the user.

Data storage and protection

We take appropriate technical and organisational measures to protect personal data against:

– unauthorised access
– misuse
– loss
– alteration or destruction

Data is stored only for as long as necessary to achieve the purpose of processing or in accordance with legal obligations.

Sharing data with third parties

Personal data will not be sold or disclosed to third parties except in the following cases:

– when this is necessary for the technical functioning of the website
– when required by the competent state authorities in accordance with the law
– when the user gives explicit consent

User rights

In accordance with the Law on Personal Data Protection, the user has the right to:

– request access to their personal data
– request the correction of inaccurate data
– request the erasure of their data
– restrict the processing of their data
– withdraw their consent

A request to exercise these rights can be sent using the contact details published on the website.

Minors

The website is not intended for persons under 18 years of age.

If a minor provides personal data without the consent of a parent or guardian, such data will be deleted as soon as we become aware of it.

Cookies

The website uses cookies to improve the user experience and analyse website traffic.

Cookies are small text files that are stored on a user's device when they visit a website.

The following types of cookies may be used on the website:

Strictly necessary cookies – enable the basic functioning of the website.

Analytics cookies – used to analyse site traffic and improve website content, for example through the Google Analytics service.

Marketing cookies – may be used to optimise advertising and analyse campaigns.

A user can accept or reject certain categories of cookies via the cookie settings on the website or in their web browser.

Privacy policy changes

imedic.rs reserves the right to amend this Privacy Policy at any time.

All changes will be published on this page.

Contact

For any questions regarding privacy protection or the processing of personal data, you can contact us via the contact details published on the website www.imedic.rs.

COOKIE POLICY

This Cookie Policy explains what cookies are, how the www.imedic.rs website uses them and what options you have regarding their use.

By using this website, you agree to the use of cookies in accordance with this Cookie Policy, unless you have disabled them through your web browser settings or via the cookie settings on the website itself.

What are cookies

Cookies are small text files that are stored on your computer, phone or other device when you visit a website.

Cookies allow a website to recognise your device on subsequent visits and to remember certain information about your settings or activities.

Cookies do not contain information that directly identifies the user, but they may contain a unique identifier that enables the recognition of the device.

Why we use cookies

On the imedic.rs website, cookies are used to enable:

– proper functioning of the website
– improvement of the user experience
– website traffic analysis
– optimisation of site content and structure
– analysis of internet advertising effectiveness

Cookies help us understand how visitors use the website and, based on that, improve its functionality.

Types of cookies we use

Strictly necessary cookies

These cookies are essential for the proper functioning of the website.

Without these cookies, certain site functions would not be available.

Examples of functions enabled by strictly necessary cookies:

– basic site navigation
– site security
– access to certain parts of the site
– remembering basic settings

These cookies do not collect personal data and cannot be switched off as they are essential for the website to function.

Analytical cookies

Analytics cookies are used to collect anonymous information about how visitors use the website.

For example, these cookies may collect information such as:

– number of visits to the website
– which pages users visit most frequently
– how much time users spend on the site–
how users arrived at the website

We use this information exclusively for statistical analysis and the improvement of website content.

For this purpose, we may use services such as Google Analytics.

Marketing cookies

Marketing cookies are used to analyse advertising effectiveness and optimise marketing campaigns.

These cookies may enable:

– displaying relevant advertisements–
capping the frequency of a specific ad
– measuring the effectiveness of advertising campaigns

Services such as the following can be used for this purpose:

– Google Ads
– Meta (Facebook) Pixel

These cookies may track a user's visits across different websites in order to build a profile of the user's interests.

Third-party cookies

The website may use cookies set by third parties.

Third parties that may set cookies include services for:

– web traffic analytics
– advertising
– integration of social media content

imedic.rs has no direct control over the cookies set by these third parties.

For more information on how these companies use data, we recommend checking their privacy policies.

How you can manage cookies

Users have the option to manage the use of cookies at any time.

You can:

– accept
– reject
– delete

Cookie settings can be changed:

– via the cookie banner on the website
– via your web browser settings

Most web browsers allow control of cookies through browser settings.

If you disable cookies, certain functions of the website may not work properly.

Cookie retention period

Cookies can be:

Session cookies – deleted when you close your web browser.

Persistent cookies – remain on the user's device for a set period of time or until the user deletes them.

The retention period of cookies depends on their purpose and settings.

Cookie policy changes

imedic.rs reserves the right to modify this Cookie Policy at any time.

All changes will be published on this page.

We recommend that users check this page periodically to stay informed of any changes.

Contact

For any questions regarding the use of cookies on the website, you can contact us via the contact details published on the website www.imedic.rs.